Refund and Cancellation Policy

This Refund and Cancellation Policy outlines the terms for cancellations and refunds related to services offered by Biomend Lifesciences Pvt. Ltd. through its website https://biomend.in.

Service Bookings

Currently, the website is intended to provide information about the services offered by Biomend Lifesciences Pvt. Ltd. and to allow users to make inquiries regarding those services.

Payments for services are not collected directly through the website at this time. Any payments, if applicable, are processed through official communication channels after confirmation of the requested service.

Cancellation Policy

If a service request or booking has been made through email or other communication channels, users may request cancellation by contacting us before the service process has begun.

Cancellation requests can be made by contacting us at:

Email: biomendlifesciences@gmail.com

Once a laboratory process, analysis, or service procedure has started, cancellation may not be possible due to the nature of scientific and diagnostic work.

Refund Policy

Refunds, if applicable, will be considered only under the following circumstances:

• Duplicate payment made by the customer

• Payment made but service not initiated

• Service unavailable after confirmation

Refund requests must be submitted by email with relevant payment details.

Approved refunds will typically be processed within 7–14 business days through the original mode of payment or another mutually agreed method.

Non-Refundable Situations

Refunds may not be provided under the following circumstances:

• If the laboratory analysis or service has already begun

• If services were completed as requested

• If delays occur due to incomplete or incorrect information provided by the user

Contact Us

If you have any questions regarding this Refund and Cancellation Policy, please contact us:

Biomend Lifesciences Pvt. Ltd.
LR Towers, SJRRA 104, S Janatha Rd
Palarivattom, Kochi, Ernakulam
Kerala 682025
India

Email: biomendlifesciences@gmail.com